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Franschhoek
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The Estate
Rooms
Franschhoek
Contact
Need help? Don’t hesitate to
contact us
, or have a look at the most
frequently asked questions
.
Date changes for non-refundable bookings
We allow guests to change dates:
Once for their booking, 7 days or more before check-in
For the same or higher price as their original booking
For the same booking conditions and room type
Cancellation Policy
Cancellation up to 30 days prior to arrival: full accommodation amount re-imbursed.
Cancellation 15-29 days prior to arrival: 50% of total accommodation amount re-imbursed.
Cancellation 14 days or less prior to arrival: 100% of total accommodation amount charged.
Cancellation Exceptions
Grace Period : No fees charged for bookings cancelled within 24 hours of booking
Advance Cancellation : No fees charged for bookings cancelled 4 weeks before arrival
Guest Payment Options
We accept the following credit cards: Visa, Euro/Mastercard, Cash
Children policies
We welcome children over the age of 16 years.
No special rates apply to children over the age of 16 years.
Internet
WiFi is available in all areas and is free of charge.
Parking
Parking on the premises is free
Check-in, check-out
Check-in from 2:00 PM to 5:00 PM
Check-out from 9:00 AM to 11:00 AM
Damage policy options
Guests aren’t required to pay a damage deposit
House Rules
Smoking is not allowed
Pets are not allowed
Parties/events are not allowed
There are no set quiet hours
30+ night stays (monthly stays)
We accept reservations for stays longer than 30 nights, up to a maximum of 90 nights